Shipping policy

At Raia, we are committed to delivering your jewelry with care and efficiency. Our updated shipping policy ensures a smooth and transparent experience wherever you are in the world.

United Arab Emirates (UAE)

Free Shipping: Orders over AED 150 qualify for free shipping.
Shipping Fee: A flat rate of AED 20 applies to orders below the free-shipping threshold.
Delivery Time:
- Local Warehouse Items: Delivered within 1–3 business days.
- Orders including International Items: Shipped via international logistics and delivered within 14 days.

Saudi Arabia (KSA)

Free Shipping: Orders over SAR 199 qualify for free shipping.
Shipping Fee: A flat rate of SAR 28 applies to orders below the free-shipping threshold.
Delivery Time: All orders are shipped via international logistics and delivered within 14 days.

International Shipping

(Applies to the United Kingdom, Italy, France, Germany, the United States, Canada, and Malaysia)

Free Shipping: Orders over USD 80 qualify for free shipping.
Shipping Fee: A flat rate of USD 10 applies to orders below the free-shipping threshold.
Delivery Time: Orders are shipped via international logistics and typically delivered within 14 days.

Additional Information

Shipping times may vary slightly during peak seasons or due to customs clearance.
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.
Raia is not responsible for delays caused by courier services or customs inspections, but we will assist you in following up whenever needed.

Need Assistance?

If you have any questions about your shipment, please contact our customer service team via WhatsApp or email:
📧 care@langchaotrading.com