If you have any questions, please don’t hesitate to reach out to us. Our customer service team is here to assist you, and you can connect with us through any of the three options listed below. We aim to respond to your inquiries within 24 hours. However, during peak sales periods (such as Black Friday, Brand Month, or other major promotional events), response times may extend to a maximum of 48 hours.

For questions related to orders, payments, shipping, returns, refunds, or after-sales support, we encourage you to check our FAQ section first. It covers a wide range of common issues and their solutions, which may help you resolve your concerns more quickly and efficiently.

We currently offer customer support in English via text. For customers in Arabic-speaking regions, if communication in English is not feasible, we are happy to assist in basic Standard Arabic to better serve your needs.